We offer a variety of services to help get the most out of LabTech. Don’t see what you’re looking for? Let us know and let’s see how we can help!

  • Server Monitoring – We can monitor your LabTech server (or servers!) to make sure it’s up and running properly. If it’s not functioning properly, we’ll let you know.
  • LabTech database optimization – If you’re concerned about the reliability and speed of your database, it may be time to make some changes. This is especially true to those MSP’s that set up their server years ago and haven’t made significant changes as they have grown. Low memory, slow queries, and IIS can all work together to make LabTech a nightmare – but we can help!
  • Script & Monitor creation – So you’ve got a task to automate or a problem to monitor for, but don’t know where to start? We can develop the needed items for you! We’ll document it and train you to help you understand what it’s doing and how it’s doing it. We’ll make sure autofixes are happening when applicable, so you get quick, automated resolution when possible.
  • Custom Plugin development – If you need something done that’s not best suited to scripts and monitors, we can create a custom plugin for you to do most any task necessary.
  • NOC Services – We can help provide regular and recurring services for you to help your client computers remain stable. This can include identifying and resolving common issues in bulk, patch management, audits, and more.
  • Ground floor configuration – LabTech is a great, robust tool out of the box. But if you don’t configure it to suit YOUR needs, you may be dramatically under utilizing it. We can assist by helping to get groups, schedules, templates, scripts, and all the other pieces organized and set up so that you’re better able to use it. If you’re not sure where to start, we can talk about what’s lacking and start from there.
  • Training – Not everyone wants to have someone else do all the work for them. We provide training so that you and your staff can manage your clients from LabTech yourself.